Total Quality Management (TQM)
Total – The responsibility for achieving Quality rests with
everyone a business no matter what their function. It recognizes the necessity
to develop processes across the business, that together lead to the reliable
delivery of exact, agreed customer requirements. This will achieve the most
competitive cost position and a higher return on investment.
Quality – The prime task of any business is to understand the needs of the
customer, then deliver the product or service at the agreed time, place and
price, on every occasion. This will retain current customers, assist in
acquiring new ones and lead to a subsequent increase in market share.
Management – Top management lead the drive to achieve quality for customers, by
communicating the business vision and values to all employees; ensuring the
right business processes are in place; introducing and maintaining a continuous
improvement culture.
Benefits
The principles of Total Quality Management are as relevant to work process
management today as they have ever been, particularly when considered alongside
learning’s from other techniques such as lean manufacturing. It is essential
that programmes are structured to meet the needs and situations of individual
companies. Whilst some may benefit from a fully integrated programme, others
have realised that there are significant payoffs to be gained from a more modest
or tailored approach designed to solve specific problems or achieve defined,
targeted improvements. The scope and scale are up to the client company to
choose.
Steps of Certification
The principles of Total Quality Management are as relevant to work process
management today as they have ever been, particularly when considered alongside
learning’s from other techniques such as lean manufacturing. It is essential
that programmes are structured to meet the needs and situations of individual
companies. Whilst some may benefit from a fully integrated programme, others
have realised that there are significant payoffs to be gained from a more modest
or tailored approach designed to solve specific problems or achieve defined,
targeted improvements. The scope and scale are up to the client company to
choose.
How can ICMC World help?
Ascent World consists of full-time trainers and consultants with a unique
combination of manufacturing experience, business and financial expertise,
A “hands-on” approach creates a recipe for our clients’ success.
System Study, Documentation- Manual Preparation, Records Implementation,
Trainings, Internal Audits & MRM, Guidance through a Successful Audit
ISO Certification
