Vision

Effective corrective actions for audit observations, customer complaints and feedback from interested parties Effective management of impartiality during implementation of the certification process to ensure objectivity and enhance credibility of certification services.

• Maintaining competence of personnel

• Continual improvement of processes

• Assign competent resources for service delivery

• Compliance to statutory and regulatory requirements

Mission

We enable our customers to become globally successful by providing them training, standardization and management systems certification that will continually improve the quality of their people, processes and products. We satisfy customers, accreditation bodies, auditors and our people, while maintaining a solid and consistent increase in our customer base. We establish public confidence and trust by providing cost effective, impartial, competent, responsible, open, confidential and responsive assessment services.